A delayed flight and the need for some wi-fi, sparkling wine and snacks led us to the OneWorld lounge in the midst of a long stopover in the super expensive Zurich Airport. As we were flying economy we opted for a paid lounge in the airport and, after checking out some of the other paid lounge options, we decided on the OneWorld lounge and settled in for some pre-flight rest and relaxation.
The OneWorld lounge is compact but nicely laid out. There is a variety of seating options with a mix of dining areas, armchairs and more casual couch areas. A food station and a large television divide the lounge so it feels calm and relaxing even when it fills up. One side of the lounge overlooks the interior of the airport which is perfect for a spot of travel people watching!
Priority Pass Lounges
A Priority Pass membership allows you to access Priority Pass lounges whoever you fly with no matter your class of travel. Anyone who flies regularly should seriously consider joining Priority Pass as their lounges significantly improve the travel experience. We love the app which allows you to check in at each lounge and overall the quality and availability of lounges around the world are very good. We’ve personally used Priority Pass for the past few years and highly recommend it.
There are three options available, standard, standard Plus and Prestige. We recommend the Prestige pass for frequent travellers (it’s the one we use!) which offers unlimited visits throughout the year.
Food and Drinks
The food options were limited but it was still enough to satisfy our hunger on the stopover. The food choices included fresh sandwiches, curried wedges with sausages and a potato and vegetable mix. Drinks were varied and included a wide selection of soft drinks, spirits, beer and a choice of red, white, rose and sparkling wine.
The lounge was lacking in any additional facilities.
The toilets are located outside the lounge in a common area shared with the Skyteam and Dnata Skyview Lounge guests and there are no showers available, just bathrooms.
The wi-fi provision has definite room for improvement. Zurich Airport provides 60 minutes of free wi-fi every 6 hours to passengers and the code is obtained through a text to a mobile phone. The lounge provides a voucher for an additional 60 minutes which is definitely not ideal if you have a longer stopover. This is the first lounge we’ve been in where wi-fi usage was restricted in this way and it’s definitely a downside of the lounge offering.
The Zurich OneWorld lounge is accessible to frequent flyers and business and first-class passengers from Airberlin, American Airlines, British Airways, Finnair, Iberia and US Airways. Air Serbia, Etihad and Icelandair passengers were also listed as being welcome in the lounge as well as Priority Pass holders and paid guests (CHF 32 per guest).
Location and Opening Hours
Location: the lounge is located after security control on the 3rd floor of the airside centre and is well signposted. The Skyteam and Dnata lounges are located in the same area.
Opening Hours: 0530am to 9pm
Zurich is an expensive airport and we thought the CHF 32 was worth it for the snacks, drinks and additional wi-fi on our three-hour visit. We checked out the Dnata lounge directly across from the OneWorld lounge as another paid option but preferred the offering in the OneWorld lounge. On the downside, the 60 minute wi-fi provision is disappointing and it would be nice to see this improved.